We’re implementing a new system to make it easier for you to get help when you purchase one of our products.
Inworld instant messages can be hit and miss sometimes, and can make it difficult to give the best possible customer service.
We hope that by giving you a place to not only ask a question, but to see those asked by others — and the answers given — might make it easier to get the help you need more quickly.
Choose “Ask a Question” from the Help Desk menu at the top of any page. Alternatively, you can take a look at the “Question Archive” to see the questions that have already been asked. Perhaps one of the answers helps address your own issue right away.
It’s easy to check back for answers to your questions. Just select “My Account” from the Help Desk menu at the top of any page.
New to the Help Desk? You’ll need to set up an account to get started. It’s easy to do. Let’s get started! You can sign up here …